Your privacy matters.

1. Who we are

This website is operated by Olivewood Realty Group Inc., doing business as Litehouse Lending (California DRE #02117490; Company NMLS #1991101), located at 1159 Iowa Ave, Suite K, Riverside, CA 92507. References to “Litehouse,” “we,” “us,” or “our” mean Olivewood Realty Group Inc., DBA Litehouse Lending.

2. What this policy covers

This policy explains how we collect, use, disclose, and protect information through this website and its consultation form. This website form starts a conversation; it is not a mortgage loan application and is not intended to collect sensitive financial documents.

This website policy does not replace any separate financial privacy notice that we may provide under the Gramm-Leach-Bliley Act, Regulation P, or other applicable financial-privacy laws.

3. Information we collect

We may collect:

• Information you provide: name, email address, phone number, home-financing goal, general timeline, preferred contact method, referral source, and other information you choose to include.
• Website and device information: IP address, browser type, device information, referring page, pages visited, form activity, and similar technical information collected by our website and service providers.
• Communications: information contained in calls, emails, text messages, appointment requests, and other communications with us.

Do not submit Social Security numbers, bank or account information, tax returns, government identification, credit reports, or financial documents through the public website form. If you move forward, sensitive information should be provided only through an approved secure lender system.

4. How we use information

We may use information to:

• respond to your inquiry and contact you as requested;
• schedule and prepare for a consultation;
• understand your general financing goals;
• maintain customer-service and business records;
• operate, secure, troubleshoot, and improve the website;
• prevent fraud, spam, misuse, and security incidents; and
• comply with legal, regulatory, licensing, and recordkeeping obligations.

5. When we disclose information

We may disclose information:

• to technology and service providers that help us operate the website, forms, CRM, communications, scheduling, security, and related business functions, including HubSpot;
• to lenders, settlement-service providers, real estate professionals, or other parties when you request or authorize the connection, or when reasonably necessary to provide a requested service;
• when required by law, regulation, court order, subpoena, audit, examination, or government request;
• to protect the rights, safety, property, and security of you, Litehouse, or others; and
• in connection with a merger, financing, acquisition, sale, or transfer of all or part of the business, subject to applicable law.

We do not sell personal information for money or share personal information for cross-context behavioral advertising.

6. Cookies and similar technologies

Our website and form providers may use cookies, pixels, local storage, and similar technologies for security, form functionality, site operation, and measurement. You can adjust cookie controls in your browser, but blocking some technologies may affect how the form works.

Because there is no uniform standard for browser “Do Not Track” signals, this website may not respond to them. We do not use this website to sell personal information or share it for cross-context behavioral advertising.

7. Data retention and security

We retain information only as long as reasonably necessary for the purposes described in this policy, including customer service, compliance, dispute resolution, security, and legal recordkeeping. Retention periods may vary by record type and legal obligation.

We use administrative, technical, and physical safeguards designed to protect information. No website, transmission, or storage system can be guaranteed completely secure.

8. Your choices and privacy requests

You may ask to review, correct, or delete information you submitted through this website, or opt out of nonessential communications, by contacting us below. We may need to verify your identity and may retain information when required or permitted by law.

California residents may have additional rights under applicable privacy law, including rights to know, correct, or delete certain personal information and to receive equal service when exercising privacy rights. Whether a particular right applies may depend on the law, the type of information, and available exemptions.

9. Children’s privacy

This website is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through this website.

10. Third-party links and services

This website may link to third-party websites or services. Their privacy practices are governed by their own notices, not this policy.

11. Changes to this policy

We may update this policy as our practices or legal requirements change. The “Last updated” date above shows when it was most recently revised.

12. Contact us

Olivewood Realty Group Inc., DBA Litehouse Lending
1159 Iowa Ave, Suite K
Riverside, CA 92507
Phone: 951.756.1064
Email: info@litehouselending.com